Women's Lingerie, Sexy Lingerie, FAQ

Can I pay by Check or Bank Check or Money Order?


Answer:

Yes, Print out your order from the checkout screen and send a copy of the order along with the payment to Enchanted Eve at 804 2nd Street Santa Monica, CA 90403. Phone 1 800 500 1502 if any questions.


Question:

How long does it take to receive my order?


Answer:

All in stock items are usually shipped within 48 hours, or at the next available carrier pick-up time. For U.S. Domestic Shipping, in stock merchandise is generally delivered within 6-8 business days from the time we receive your order. We try to ship items that are temporarily out of stock within 7-12 business days. For International Shipping, in stock merchandise is generally delivered within 7-12 business days from the time we receive your order, depending on your location. We try to ship items that are temporarily out of stock within 7-12 business days.


Question:

Are the transactions that are made on this site Secure?


Answer:

Yes, You can order any of our products right online. Your shopping experience is secure. No need to worry about your personal or credit card information being intercepted. If you notice, you will see a small "lock" or "key" on your browser. This indicates that your complete transaction is safe to transmit via the internet.


Question:

Can I exchange an item for a different size after I receive it?


Answer:

Yes, however returns can sometimes be a problem since we are in many instances ordering the product direct from the Manufacturer. The order we place is based on the information we have received from you. We strongly suggest that you consult our size chart to avoid any problems in that area. Garments can be returned if they are found to be damaged. All merchandise is closely examined prior to shipping,. Garments must not have been worn or be soiled to receive a credit

Email dmhart39@msn.com to receive a Return Merchandise Authorization number